Privacy Policy

Acraltech Solutions LLP Data Protection & Privacy

Last Updated: September 1, 2025

This Privacy Policy describes how we collect, use, and protect your personal information when you use our lead generation platform and services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us and through our lead generation forms:

Contact Information

  • Full name (first and last name)
  • Email address
  • Phone number (mobile and landline)
  • Physical address (street, city, state, ZIP code)

Demographic Information

  • Date of birth and age
  • Gender
  • Marital status
  • Number of dependents

Financial Information

  • Annual household income
  • Employment status and employer information
  • Credit score range
  • Insurance coverage details
  • Property ownership information

1.2 Automatically Collected Information

  • IP address and geolocation data
  • Browser type and version
  • Device information (mobile, desktop, tablet)
  • Website usage patterns and navigation data
  • Referral source and campaign tracking data

2. How We Use Your Information

2.1 Primary Purposes

  • Lead Generation: Creating and delivering qualified leads to our business partners
  • Matching Services: Connecting you with relevant service providers based on your needs
  • Communication: Contacting you about services you've expressed interest in
  • Verification: Validating the accuracy and authenticity of provided information

2.2 Secondary Purposes

  • Improving our lead generation algorithms and matching accuracy
  • Analyzing market trends and customer preferences
  • Developing new services and features
  • Compliance with legal and regulatory requirements
  • Fraud prevention and security measures

⚠️ Important Note

We only use your information for purposes that are compatible with the reason you provided it or as otherwise permitted by law.

3. Information Sharing & Disclosure

3.1 Authorized Partners

We share your information with vetted business partners who can provide the services you're seeking:

  • Insurance agents and brokers
  • Financial service providers
  • Licensed contractors and service professionals
  • Healthcare providers (Medicare/health insurance)

3.2 Service Providers

We work with trusted third-party service providers who help us operate our platform:

Technology Partners

  • • TrustedForm (consent verification)
  • • Jornaya LeadiD (lead tracking)
  • • Email verification services
  • • Phone validation providers

Infrastructure

  • • Cloud hosting providers
  • • Data analytics platforms
  • • Security monitoring services
  • • Payment processing systems

3.3 Legal Requirements

We may disclose your information when required by law or to protect our rights:

  • In response to court orders, subpoenas, or legal processes
  • To comply with applicable laws and regulations
  • To protect against fraud, security threats, or illegal activities
  • To defend our legal rights and interests

4. Data Security & Protection

4.1 Security Measures

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • AES-256 encryption for data storage
  • • Regular security audits and penetration testing
  • • Multi-factor authentication for admin access

Administrative Controls

  • • Employee background checks and training
  • • Role-based access controls
  • • Regular access reviews and audits
  • • Incident response procedures

4.2 Data Retention

We retain your personal information only as long as necessary for our business purposes:

  • Active Leads: Retained for up to 2 years or until services are obtained
  • Compliance Records: Maintained for 3 years as required by TCPA regulations
  • Marketing Data: Retained until you opt-out or request deletion
  • Legal Requirements: Retained as required by applicable laws

5. Your Privacy Rights & Choices

5.1 Access & Control

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we have about you

Right to Correct

Request corrections to inaccurate or incomplete information

Right to Delete

Request deletion of your personal information (subject to legal requirements)

Right to Opt-Out

Opt-out of marketing communications and lead sharing

5.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@acraltech.site
  • Phone: +91 7686826421
  • Include your full name and email address in your request

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries

privacy@acraltech.site
+91 7686826421

General Contact

contact@acraltech.site
acraltech.site

Acraltech Solutions LLP
Lead Generation & Performance Marketing
Operating under Indian Laws